---
title: "Contact Us"
url: "https://carmel.bhcet.org.uk/contact"
school: "Carmel College"
---

**Tel:** (01325) 254525 **Email:** admin@carmel.bhcet.org.uk

# Contact Us

[Embedded content](https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2315.5122466674443!2d-1.5879156841308768!3d54.524462893513544!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x487e9bf063e4fddb%3A0xe73c68947c1bf6a!2sCarmel%20College!5e0!3m2!1sen!2sen!4v1676386475003!5m2!1sen!2sen)

**Principal:** Melanie Kane

**Post:** Hayley Wooding
PA to the Principal
Carmel College
The Headlands
Darlington
DL3 8RW

**SENCo:** Mrs K Pinnock

Email: Enquiries should be emailed to [**admin@carmel.bhcet.org.uk**](mailto:admin@carmel.bhcet.org.uk)

Correspondence for the Chair of the Board of Directors should be sent to:

Mrs Yvonne Coates,
c/o Bishop Hogarth Catholic Education Trust,
The Headlands,
Darlington,
Co Durham,
DL3 8RW

### **Contacting us regarding a complaint**

Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed:

- Firstly, contact the appropriate school staff directly to allow for matters to be solved informally.
- If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved.
-  If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel.

If you have a complaint or concern relating to trees, kindly refer to the [guidance ](https://files.schudio.com/bishop-hogarth-catholic-education-trust/files/documents/Trees_on_School_Land_Advice.pdf)before making contact.

### Carmel College

  The Headlands
Darlington
County Durham
DL3 8RW

 (01325) 254525

 <admin@carmel.bhcet.org.uk>

## Submit Enquiry Online

### We Are Carmel

- [About Us](https://carmel.bhcet.org.uk/about-us/welcome)
    - [Welcome](https://carmel.bhcet.org.uk/about-us/welcome)
    - [Mission Statement](https://carmel.bhcet.org.uk/about-us/mission-statement)
    - [Vision and Ethos](https://carmel.bhcet.org.uk/about-us/vision-and-ethos)
    - [Carmel College Prospectus](https://carmel.bhcet.org.uk/about-us/carmel-college-prospectus)
    - [Ofsted](https://files.schudio.com/carmel-college/files/10346427_-_Carmel_College_-_137622_-_Final_PDF_(1).pdf)
    - [Bishop Hogarth Catholic Education Trust](https://bhcet.org.uk/)
    - [Vacancies](https://carmel.bhcet.org.uk/vacancies)
    - [Contact Us](https://carmel.bhcet.org.uk/contact)
- [Governance](https://carmel.bhcet.org.uk/governance)
- Key Information
    - [GDPR](https://carmel.bhcet.org.uk/gdpr)
    - [Inspection Reports](https://carmel.bhcet.org.uk/inspection-reports)
    - [Policies](https://carmel.bhcet.org.uk/policies)
    - [Pupil Premium](https://carmel.bhcet.org.uk/pupil-premium)
    - [Equality Information &amp; Objectives](https://carmel.bhcet.org.uk/equality-information-objectives)
    - [Safeguarding](https://carmel.bhcet.org.uk/safeguarding)
    - [SEND](https://carmel.bhcet.org.uk/send)
    - [Term Dates](https://carmel.bhcet.org.uk/termdates)
    - [Careers ](https://carmel.bhcet.org.uk/carmel-curriculum-intent/careers)
    - [Inclusion Strategy](https://carmel.bhcet.org.uk/inclusion-strategy)

   ![Carmel College](https://files.schudio.com/carmel-college-3/images/logo/Bishop_Hogarth_and_Hexham_Logo_(2).png)

### Carmel College

 The Headlands
Darlington
County Durham
DL3 8RW

 (01325) 254525
 <admin@carmel.bhcet.org.uk>

### Social Media

- [Facebook](http://www.facebook.com/carmelcollegedarlington)
- [Instagram](https://www.instagram.com/carmelcollegedarlington/)

### Translation

### Office 365

[Sign in to Office 365](https://outlook.office.com/)

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